FAQ's
Q. What is the best $KY Digibox for Spain?
The best Digibox for Spain is the PACE 2600C1, sadly no longer manufactured. We supply professionally refurbished 2600C1's with 1 years return to base warranty. Because these receivers are known in the trade for being the best for Spain, this unfortunately is reflected in the price. Beware of con men passing off another model named the DS430N as 2600C1's, they are not the same thing even though they will tell you they are.Q. What if I use another make and model of Digibox or even a FreeSat Receiver?
We only guarantee good reception of the BBC and ITV channels, when using the Pace 2600C1. If you use another make and model of Digibox, then you might be lucky, and get good reception all day and night (the signal decreases in strength in the evening). Beware of FreeSat receivers, we have not found a FreeSat receiver yet, that performs as well as a $KY Digibox.Q. What guarantee comes with the system?
We guarantee our workmanship for two years. The component parts we use, comes with the manufacturers 1 year warranty.Q. The administrators say we cannot have a dish?
Firstly, if ANY other dish (no matter what size) has been erected after the original communal television equipment was installed, and nothing was said by the community, then they cannot deny you permission to have your own dish, but you still need this permission. If they still deny you, then you seek to have all other dishes taken down, at the next community general meeting. If no other dishes have been erected, then you will need to seek approval at the next general meeting of the community. Please make sure that when presenting your application to the community, you make it clear that only those who want it pay for the connection, and that all wiring and dish placement, will be discreet, safe and installed by a professional registered company.Q. Will there be a load of wiring running around the outside of the building?
In Spain for about the last 7 years, the building regulations, stipulate that builders must fit spare tubing/ducting to allow for the connection of addition services like TV and Internet, so nearly always we can run our cables through these tubes making a very neat job.Q. What is the difference between a Communal System and a Standard System?
Communal Systems work in a different way from a standard system. A standard system consists of a dish and a standard LNB (the thing on the front of the dish), with up to four separate outputs. Each of these outputs can be used to feed separate Digiboxes which all work independently of each other. A standard system can never have more than four outputs. A communal system uses a different type of LNB, and the signal from this is routed around the complex, using some fairly complex and hence, expensive electronics. A communal system can in theory have as many outputs as is required, 100's if necessary. It can also in most cases, have more outputs fitted to it at a later date, assuming the system is correctly planned in the first instance. It is essential that communal systems are planned correctly, if they are to be added to, without detriment to the existing customers. Always use a professional Satellite Television Installation company to plan and install your communal system.
Information Believed To Be Correct As Of 15/05/2008